Refund policy

PAGE 1: RETURN AND REFUND POLICY

LAST UPDATED: October 29, 2026

  1. Digital Product Nature & Immediate Access All products, subscriptions, and membership passes offered on notionmov.shop ("we", "our", or "us") are strictly intangible digital goods. Upon completion of checkout, your digital access links, Notion workspace duplication keys, and setup resources are delivered to your provided email address immediately and automatically. Because these digital assets are accessible and duplicable immediately upon purchase, our refund policy reflects the specific characteristics of digital content.

  2. Subscription Cancellations You may cancel your digital subscription at any time without penalty or cancellation fees. You can manage and cancel your recurring plan directly through your customer account portal or by contacting our support team at nouhailabarik@outlook.fr. When you cancel, recurring billing stops immediately. Your digital access to the template vault, updates, and community resources will remain active through the final day of your currently paid billing term (e.g., through the end of the monthly, quarterly, semi-annual, or annual cycle). We do not issue prorated refunds for unused days within an active subscription term.

  3. Refund Eligibility & Defect Resolution Due to the irreversible nature of digital downloads and instant workspace duplication, purchases are generally final and non-refundable once access credentials or download links have been delivered. However, we stand behind the technical functionality of our systems. We offer full refunds or product replacements under the following verified circumstances: • Unresolvable Technical Defects: If a template contains a corrupted database link, broken automated formula, or syntax error that prevents normal use in standard Notion environments, and our technical team cannot rectify the issue within three (3) business days of your report. • Duplicate Accidental Transactions: If a technical error results in duplicate charges for the identical subscription plan or product at checkout. • Non-Delivery of Access: If system failure prevents digital delivery to your inbox and our support team is unable to manually verify and restore your access credentials within 24 hours of notification.

  4. How to Request Technical Support or Refund Review To report a defect or request a billing review, contact us within fourteen (14) calendar days of purchase at nouhailabarik@outlook.fr or by calling +1 506-828-7989. Please include: • Your full name and order confirmation number. • The email address entered at checkout. • A detailed description of the technical issue, including screenshots or video capture of the error inside Notion. Refunds approved under this section are processed within 5 to 7 business days back to your original payment method.

  5. Chargebacks & Payment Disputes We encourage customers to contact us directly to resolve any billing concern before initiating a dispute or chargeback with your financial institution. Initiating an unauthorized chargeback may result in the immediate termination of all active digital access keys, licenses, and support privileges associated with your account.

  6. Related Policies For more information regarding your rights and purchase conditions, please review our Terms of Service (https://notionmov.shop/policies/terms-of-service), Terms of Sale (https://notionmov.shop/policies/terms-of-sale), Shipping Policy (https://notionmov.shop/policies/shipping-policy), and Privacy Policy (https://notionmov.shop/policies/privacy-policy).